To have an Eligibility Verification Certificate, etc. issued or reissued

Health insurance cards are no longer newly issued or reissued since December 2, 2024. Use a Myna health insurance card.

To have an Eligibility Verification Certificate issued or reissued

Required documents:	Application Form for Issue/Reissue of Eligibility Verification Certificate
Applies to:	Insured persons and dependents who wish to have an Eligibility Verification Certificate issued (reissued) for the following reasons: Lost Individual Number Card In the process of renewing Individual Number Card Individual Number Card electronic certificate has expired Individual Number Card issued but not registered for use as a health insurance card No Individual Number Card issued Individual Number Card returned Support from a third party (e.g., caregiver) required to receive examinations and treatment with a Myna health insurance card Lost or damaged Eligibility Verification Certificate
Address inquiries to:	Those employed at the Head office, Shiseido Japan, JRI, THE GINZA, GIC, KODOMOLOGY, or ETWAS, or Nasu Factory, or Osaka Factory, or Ibaraki Factory, or Kurume Factory, or IPSA, or PFJ, or EFFECTIM, or Ettusais, or Shiseido Parlor, or ＳＩＢ, or Shiseido Creative should submit the required documents to the Astech Contact Desk. Others may submit them to their own HR sections.
Notes:

Required documents:	Application Form for Reissue of Notice of Eligibility Information
Applies to:	Insured persons and dependents who wish to have the Notice of Eligibility Information reissued due to loss or damage
Address inquiries to:	Those employed at the Head office, Shiseido Japan, JRI, THE GINZA, GIC, KODOMOLOGY, or ETWAS, or Nasu Factory, or Osaka Factory, or Ibaraki Factory, or Kurume Factory, or IPSA, or PFJ, or EFFECTIM, or Ettusais, or Shiseido Parlor, or ＳＩＢ, or Shiseido Creative should submit the required documents to the Astech Contact Desk. Others may submit them to their own HR sections.
Notes:	The [medical care insurance eligibility information screen] registered on Mynaportal may be substituted for the Notice of Eligibility Information. (You can also download this in advance.)